Terms of Service

By creating an account, accessing a workspace, or using CanopyRoute, users should agree to the final attorney-reviewed terms that govern use of the service.

If a user is accessing CanopyRoute for a company, the final terms should explain whether the user is accepting on behalf of that company or workspace.

Users may create an account using supported authentication methods, including email and password, email magic links, or Google sign-in where configured.

Users are responsible for keeping account access secure and for using accurate account information.

CanopyRoute workspaces are intended to represent a company, branch, or operating team. Workspace owners and admins manage member access, roles, invitations, and workspace settings.

Customer records, scope of work details, job schedules, crew checklists, photos, uploaded files, and operational notes belong to the workspace where they are created.

Paid subscriptions, plan selection, renewals, invoices, and payment methods are handled through Stripe. CanopyRoute does not directly store full payment card numbers.

Final terms should describe plan pricing, billing cadence, taxes, failed payments, renewals, and account access if payment is not completed.

If free trials or promotional access are offered, final terms should describe trial length, conversion to paid plans, cancellation timing, and any limits that apply.

Workspace owners should be able to manage billing from the workspace billing area when Stripe is configured.

Users should not misuse CanopyRoute, interfere with the service, attempt unauthorized access, upload unlawful content, or use the service to violate the rights of others.

CanopyRoute is for organizing field operations and related business records. It should not be used as a substitute for professional judgment, required permits, training, safety procedures, or regulatory compliance.

Users and workspaces may enter customer records, property details, quote information, scope of work notes, crew notes, checklists, schedules, and communication logs.

Final terms should describe who owns this content, what license is needed for CanopyRoute to operate the service, and user responsibilities for content accuracy and authorization.

CanopyRoute may store job photos and uploaded files connected to jobs, workspaces, and field activity.

Users should only upload photos and files they are authorized to store and share within their workspace. Final terms should describe storage limits, retention, removal, and content restrictions.

CanopyRoute may rely on third-party services such as Stripe for payments, Resend for email delivery, Cloudflare R2 for file storage, Neon for Postgres database hosting, and Vercel or similar providers for hosting and deployment.

Final terms should describe that these providers may process data as needed to deliver the service and may have their own terms and policies.

CanopyRoute aims to provide reliable access to field operations software, but service availability can be affected by maintenance, provider outages, network issues, or other operational factors.

The final terms should avoid promising perfect uptime unless a formal service level agreement is offered.

CanopyRoute provides operational software. It does not provide legal, tax, insurance, safety, arborist, hazard assessment, professional tree-health, or other professional advice.

Users remain responsible for job-site decisions, safety practices, regulatory compliance, customer communications, quote accuracy, and professional judgment.

Final terms should include attorney-reviewed limitations of liability appropriate for CanopyRoute, its operators, customers, and applicable law.

This placeholder should be replaced before production use.

Final terms should describe when a user or workspace can cancel use of CanopyRoute and when CanopyRoute may suspend or terminate access for misuse, nonpayment, or other reasons.

Workspace owners should review member access regularly and remove users who should no longer access workspace records.

Final terms should explain how users will be notified about material changes and when updated terms become effective.

Replace this placeholder with the appropriate CanopyRoute support or legal contact email before launch.